We at Hreaabh are dedicated to ensuring your satisfaction with every purchase you make. Our Return and Refund Policy has been designed to provide clarity and fairness in the event that you need to return or exchange a product. Please read this policy carefully to understand your rights and responsibilities.
Return Period: We grant you a generous window of 7 days from the date of order delivery to initiate a return or exchange for the products you have purchased from Hreaabh.
Reimbursement for Returns: Should you decide to return the products within the aforementioned 7-day period, we will reimburse you with the amount you paid for the returned items.
Return Pickup Services: We offer a convenient Return Pickup Service for your ease. Our courier partner will attempt pickup twice. If, for any reason, the pickup cannot be completed, you will need to send the shipment back to us. Be sure to clearly mention your ORDER ID and registered mobile number on the packaging. Please note that the availability of Reverse Pick Up depends on the serviceability of your area's pin code.
Warehouse Address for Returns: If you are unable to avail of the Return Pickup Service, kindly send the return shipment to the following warehouse address: Gala no. 3, Loyal Estate, Khairani Road, Opp. Garib Nawaz Hotel, Near Jungleshwar Mahadev Mandir, Asalpha, Mumbai, Maharashtra 400084
Conditions for Return:
- In the event that you receive a damaged or defective product or if the product significantly differs from what you purchased, please notify us via the provided email id within the 7 day window. Kindly include a picture of the product in your communication.
- Returned products should be unused, in their original packaging, and accompanied by the original tags and labels. Products returned in poor condition or clearly worn, and lacking essential components, will not be accepted for return and will not qualify for a refund.
- It is essential to ensure that return packages are securely packaged to prevent damage during transit. Failure to do so may result in the denial of a refund.
Refund Processing: After initiating a return, please allow up to 7 days for the return to be processed and for the refunded amount to reflect in your bank account. Please ensure that the bank account details provided by you are accurate. Hreaabh will not be held responsible for any errors in the bank account information provided by the customer.
At Hreaabh, we believe in transparent and customer-centric practices. This Return and Refund Policy reflects our commitment to ensuring a smooth shopping experience for you. If you have any questions or require assistance with returns or refunds, feel free to reach out to our customer support team. Thank you for choosing Hreaabh.
For further details, please refer to our comprehensive Terms & Conditions.